top of page
pink hairdressers logo roberta grace

Privacy Policy

Last updated: February 2026

Roberta Grace Mobile Hair is committed to protecting your privacy and handling your personal data in a safe and responsible way, in accordance with UK data protection law (UK GDPR and the Data Protection Act 2018).

This Privacy Policy explains how your personal information is collected, used, and protected.

Who I Am

Roberta Grace Mobile Hair is a mobile hairdressing business based in Hampshire, United Kingdom.

If you have any questions about this Privacy Policy or how your data is handled, you can contact me at:
📧 [your business email address]

What Information I Collect

I may collect and store the following personal information:

  • Name

  • Phone number

  • Email address

  • Home address (for mobile appointments)

  • Appointment details and service history

  • Hair colour records and relevant consultation notes

  • Any information you choose to share that is relevant to your service (e.g. allergies or sensitivities)

How I Collect Your Information

Your information may be collected when you:

  • Book an appointment

  • Contact me via email, phone, social media, or website

  • Complete a consultation form

  • Provide details during your appointment

How Your Information Is Used

Your personal data is used to:

  • Manage and confirm appointments

  • Communicate with you about your booking

  • Provide safe and appropriate hair services

  • Keep service and colour records for future appointments

  • Meet legal and business record-keeping requirements

Your data will never be sold or shared for marketing purposes.

Lawful Basis for Processing

I process your personal data under the following lawful bases:

  • Contract – to provide the hair services you have booked

  • Legitimate interests – to run and manage my business effectively

  • Legal obligation – where required for tax or legal reasons

  • Consent – where you have provided specific consent (e.g. for marketing messages, if applicable)

How Your Data Is Stored

Your information is stored securely and may be kept in:

  • Secure digital systems (e.g. phone, booking software, email)

  • Paper consultation records (stored securely)

Reasonable steps are taken to protect your data from loss, misuse, or unauthorised access.

How Long Your Data Is Kept

Your data will only be kept for as long as necessary for business, legal, or insurance purposes. Consultation and colour records may be kept to ensure continuity of your hair services.

Sharing Your Information

Your personal data will not be shared with third parties, except where required by law or where necessary to provide a service (for example, if using a booking or payment platform).

Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data I hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (where applicable)

  • Object to or restrict certain processing

  • Withdraw consent where consent has been given

To exercise any of these rights, please contact me using the details above.

Cookies & Website Data

If my website uses cookies or analytics tools, these may collect anonymous usage data to help improve the website experience. This does not identify you personally.

Changes to This Policy

This Privacy Policy may be updated from time to time. The latest version will always be available on my website.

bottom of page